Our Values

Quality and Effectiveness

At Robinson’s Remedies, our values are at the heart of everything we do. We believe our customers deserve high-quality, effective products that truly solve problems, not just treat symptoms. Our Founder and President, Ken Robinson, spent years developing a cold sore remedy that quickly resolved his lifelong issue while also benefiting him as a professional trumpet player. He created Robinson’s Remedies to share this exceptional product with the world.

Customer Service

When you purchase from Robinson’s Remedies, you receive not only top-quality, effective products but also exceptional customer service. Your emails through our website go directly to Ken Robinson and our CEO, Richard Mukamal. Richard personally answers all questions, feedback, and concerns as quickly as possible. If we make a mistake, we correct it promptly to your satisfaction. If you have concerns about cold sores, Ken will provide advice based on his personal experience.

You are the reason our company exists. We treat you with respect and humility, ensuring your experience with Robinson’s Remedies and our products is first-rate. As fellow customers who frequently shop online, we understand your expectations and guarantee that our CEO and President will handle your inquiries personally.

Innovation

We are committed to continually improving our products to ensure they remain of the highest quality, and efficacy, and provide the best possible user experience.

Feedback

To us, feedback is a gift. It offers the opportunity to make our products and ourselves even better. We welcome feedback from our customers, partners, suppliers, and stakeholders to become the best company we can be.

Thank you for choosing Robinson’s Remedies. We are here to serve you!

 

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