Our Values

Quality and Effectiveness

At Robinson’s Remedies, quality and effectiveness are at the core of our mission. We believe in providing high-quality products that solve real problems, not just offer temporary relief. Our Founder and President, Ken Robinson, spent years developing a cold sore remedy that addressed his lifelong struggle while supporting his trumpet career. Robinson’s Remedies was created to share these exceptional products with the world.

Customer Service

Customer service is also a priority. When you purchase from us, you receive not just top-quality products but also a commitment to your satisfaction. Emails through our website go directly to Ken Robinson and our CEO, Richard Mukamal. Richard personally addresses all questions and concerns with urgency. If we make a mistake, we correct it promptly. Ken is also available to offer advice on cold sores based on his own experience.

You, our customers, are the reason we exist, and we ensure your experience with Robinson’s Remedies is first-rate. We understand your expectations as online shoppers and guarantee that our CEO and President will handle your inquiries personally.

Innovation

We are committed to innovation, continually improving our products to maintain high quality, efficacy, and user experience.

Feedback

To us, feedback is a gift. It offers the opportunity to make our products and ourselves even better. We welcome feedback from our customers, partners, suppliers, and stakeholders to become the best company we can be.

Thank you for choosing Robinson’s Remedies. We are here to serve you!

 

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